We answer questions about orders, delivery, age checks, returns and Pablo strengths.
Our Contact Details
- Email:Support@pablopouchshop.com
- Business address: 707 F St, Chula Vista, CA 91910, USA
- Support hours:24/7
Email is usually the fastest route, because it lets us check your order details first.
Please include your order number, so we can find your order right away.
For product questions, also mention the line and flavor, such as Gold Edition Pear or Mini Red.
Send Us a Message
Prefer a form? Then fill in the short form below with your name, email and question.
Our team reads every message during support hours. Meanwhile, you will get an automatic confirmation email.
Before You Contact Pablo Pouch Shop
Many answers already live on our site, so a quick look may save you time.
- Strength questions: see our Pablo strength guide.
- Delivery and ID checks: read our shipping and age verification page.
- Damaged or wrong items: follow our returns and refunds policy.
- General questions: browse the Pablo pouches FAQ.
What We Can and Cannot Help With
We can help with orders, products, shipping and refunds. For example, we can confirm mg per pouch for any line.
However, we cannot give medical or legal advice. Also, we are an independent retailer, not the maker.
N.G.P Tobacco ApS in Denmark makes Pablo. We have no affiliation with the company.
For general facts about these products, the nicotine pouch overview on Wikipedia is a useful start.
Adults 21+ Only
We sell only to adults aged 21 or older. So please do not contact us to order for anyone younger.
Pablo suits experienced adult nicotine users. Too much nicotine can cause dizziness, nausea or a racing heart, so start low.
Ready to order? Then head to the shop.
WARNING: This product contains nicotine. Nicotine is an addictive chemical.